Cs center
A/S Center
A/S Center
진행절차
- Step.01 Receives customer complaint and suggestion inquiries
- Receives customer complaint and suggestion inquiries Send inquiries via Email, fax & telephone
- Step.02 A/S Team Telephone Service
- Immediate over the phone response and on-site technical support reservation service
- Step.03 On-site Technical Support
- Repairs and Replacement
- Step.04 Cause investigation and corrective actions
- Problem solving and report
상담시간
| 전화상담 |
|
|---|---|
| 팩스 | 031-366-8638 |
| 상담창구 구분 | 평일 | 토요일 | |
|---|---|---|---|
| A/S접수 | 1899-7081 | 24시간 | 24시간 |
| Service Registration | 1899-7081 | 09:00 ~ 18:00 | 09:00 ~ 13:00 |
| Product Consulting | |||
| Service Center Location Inquiry | 031-356-7082 | 09:00 ~ 18:00 | 09:00 ~ 13:00 |
| Customer Care Center | |||